Shipping policy

How we ship

Every order is packed in an insulated box with dry ice so it arrives frozen. We ship once a week, on Wednesdays, and your box arrives 1 to 3 days after it ships.

Where we ship

We ship nationwide from Greensboro, NC. Across much of the East, South and Central US, orders go UPS Ground and arrive 1 to 3 days after they ship. Everywhere else ships UPS 3 Day Select, so your box still arrives frozen within 3 days. Checkout shows the shipping options for your address.

Processing time

Orders placed by Tuesday at 12pm ET will ship that Wednesday. Orders placed after that will ship the following Wednesday. You'll get an email with tracking as soon as your order ships.

Shipping rates

Shipping costs are calculated at checkout based on your address and order size.

When your box arrives

Bring it inside right away and move the containers to your freezer.
Dry ice is extremely cold. Handle it only with gloves or tongs, keep it away from children and pets, and never put it in your mouth.
Let leftover dry ice evaporate in a well-ventilated area. Never seal it in an airtight container or put it down a drain.

Local pickup

Prefer to pick up? Choose local pickup at checkout and collect your order at 1451 S Elm-Eugene St, Greensboro, NC 27406, Tuesday through Friday, 9am to 5pm. We'll text or email you when it's ready. For any other time, email or call us to arrange it.